Skip to content

In-home and online help for computers, Wi-Fi, and TVs

EasyTechdesk

Guides · Smart home

What comes back after a power outage

· 4 min read · EasyTechdesk

The modem needs a few quiet minutes. The plugs do not all need a factory reset.

Router restarting after power returns
Wait for the modem lights before you reboot everything else.

Order

When power returns, let the modem finish booting before you power-cycle the router, and the router before you panic about cameras. Unplugging everything at once makes a longer outage.

Phones will rejoin on their own if the name and password did not change. Give them five minutes.

Thermostat after an outage
A thermostat may need its schedule checked, not a new install.

Devices

Thermostats usually keep their wiring and lose the clock until Wi-Fi returns. Confirm heat or cool mode before bed. A camera that is dark in the app is often still booting.

A lock that fails safe should still lock with the key you kept. If a smart lock has no key fallback, know that before an outage, not during one. We install locks that replace a standard deadbolt and we test the latch. We still expect you to keep a physical way in that you control.

Outage recovery order
Cameras return when Wi-Fi returns.

When to call

If the modem never returns, that is the provider. If Wi-Fi returns and one device does not, a checkup or a device visit can rejoin it. Do not factory-reset a thermostat that was only waiting for the network.

Write down devices that failed. A list beats a vague everything is offline.

Keep reading

What comes back after a power outage | EasyTechdesk